Privacy & Cookie Policy

At Julian Crest, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (juliancrest.com).

1. Information We Collect

We collect different types of information in order to provide you with a smooth shopping experience:

  • Personal Information: Name, billing/shipping address, email address, phone number, and payment details.

  • Account Information: If you create an account, we collect your login details and preferences.

  • Order Information: Products purchased, order history, shipping details.

  • Device & Technical Information: IP address, browser type, operating system, referral links, and cookies.

  • Marketing & Communication Data: Your preferences in receiving promotional emails, SMS, or push notifications.

2. How We Use Your Information

We may use the collected information for:

  • Processing and fulfilling your orders.

  • Providing customer support and responding to inquiries.

  • Sending important updates about your purchases or account.

  • Personalizing your shopping experience.

  • Preventing fraudulent transactions and maintaining security.

  • Marketing (with your consent) – sending product updates, offers, and newsletters.

3. Sharing Your Information

We value your trust and only share your data when necessary:

  • With Service Providers: Shipping companies, payment processors, IT support, and marketing platforms.

  • For Legal Reasons: To comply with applicable laws, regulations, or valid legal processes.

  • Business Transfers: If Julian Crest undergoes a merger, acquisition, or sale of assets, your data may be transferred.

We never sell your personal information to third parties.

4. Your Rights

Depending on your region (e.g., GDPR in the EU, CCPA in California), you may have the right to:

  • Access the data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Opt out of marketing communications.

  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [your support email].

5. Data Security

We use SSL encryption and industry-standard safeguards to protect your data. However, no online transmission or storage system is 100% secure. We encourage you to keep your account login details private.

6. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Third-Party Services

Our store is powered by Shopify. Shopify processes payments and stores customer data in accordance with their own privacy practices. Please review Shopify’s Privacy Policy for more details: https://www.shopify.com/legal/privacy.

8. Children’s Privacy

Julian Crest does not knowingly collect data from children under the age of 13. If we discover we have collected such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
Email: Support@juliancrest.com
Call or Whatsapp us: +918319666520